Public Access Solutions

Journal Public Access Solutions

Welcome to Journal Public Access Solutions, where we extend court services beyond traditional boundaries, providing citizens and businesses with 24/7 access to vital case information, electronic filing, online payments, and more. Our suite of ancillary products, including ePay-it and eFile-it, offer secure and user-friendly services that empower individuals to interact with the justice system conveniently and efficiently. These offerings play a pivotal role in modernizing court operations, enhancing access to justice, and delivering improved outcomes for all.

ePay-it: Secure, Simple, Streamlined Court Payments

What is ePay-it?

A pillar of JTI’s Public Access Solutions, ePay-it is a cloud-hosted payment portal designed to streamline the process of making online payments for court-associated fees. From traffic tickets to fines, restitution, collections, and more, ePay-it offers you 24/7 access to services, simplifying court transactions. The service is hosted through Amazon Web Services, a fully FedRAMP compliant cloud service provider, ensuring your data is always secure, available, and protected.

epay-it

Why Choose ePay-it?

Seamless Integration
ePay-it is designed to work hand-in-hand with eCourt, directly and securely connected using Amazon’s Virtual Private Cloud. This results in real-time updates and streamlined payment processes. From case search to available payment options, from payment submission and to receipt number, each step is in coordination with eCourt and case data.
All-in-One Solution
ePay-it is configured to collect payments from the public for traffic tickets, fines and fees, restitution, collections, payment plan installment payments, garnishments; and all other court-associated fees (e.g., document, jury, late payment, mediation, and more). One platform for all your court payment needs.
Accessible & Mobile Responsive
ePay-it is accessible 24/7 on any web browser. Optimized for mobile usage, users can pay conveniently from their laptop or mobile phone anytime, anywhere. To simplify online access, ePay-it simply uses the login credentials of an eCourt user, which the court creates, with specific permissions set by the court.
Compliant & Secure
Built with a security-first mindset, ePay-it provides a trusted environment for web-based payments. With adherence to WCAG 2.0 Level AA, ADA, CJIS, NIST, and other regulatory standards, ePay-it ensures your transactions are secure and compliant. Regular security tests and automated backups protect the integrity of your data.
Affordable Pricing
With ePay-it, you enjoy the advantages of a Software as a Service (SaaS) model – we take care of installations, updates, and technical support, offering you more time to focus on core judicial tasks.
Reduced Courthouse Foot Traffic
By offering a wide range of online services, ePay-it reduces the crowd in your courthouse, enhancing staff productivity, reducing costs to courts and barriers of traditional court filing methods that disproportionately affect individuals with limited resources, time constraints, and mobility issues.
Omni-Channel Payments
With the dual offering of ePay-it Web Payments: A dedicated website for paying fees, fines, payment plans and other party fees; and ePay-it Credit Card Reader optionality, enjoy the flexibility of online payments and physical credit card readers at clerk windows, accepting all major cards and mobile wallet options. Paying made easy.
Fully Managed
Focus on your court duties, while we handle the tech. From server and database installation for test and production to platform updates to technical support, incident response, and service issues handling, JTI fully administers ePay-it for seamless service.
Multilingual
ePay-it is designed to be inclusive, supporting up to 25 languages.
Customizable
ePay-it can be tailored to match the look and feel of your website.

At a Glance

Benefits to Users

  • Simple web interface across devices (desktop, laptop, phone, tablet)
  • Payments are applied to their case immediately
  • No waiting in line
  • Reminder notifications when a payment is due
  • 24/7 access
  • Confirmation number and receipt is given upon payment
  • No need for stamps, envelopes or mailing addresses

Benefits to Agencies

  • Cloud hosting reduces resources and infrastructure costs
  • Cuts labor costs used to process payments
  • Helps increase collections on existing cases
  • Reduces the amount of traffic entering agency facilities
  • Eliminates or lessens delays in processing payments and updating files
  • Full eCourt integration with immediate case updating after payments are received
  • Automatic relay of information to DMV (when appropriate)

Elevate your court's payment processes with the unrivaled convenience, security, and efficiency of ePay-it.

eFile-it: The Future of Court Filings

What is eFile-it?

eFile-it is an all-encompassing solution for preparing, submitting, routing, and reviewing court filings, delivering an efficient, seamless process to both courts and filers. Purpose-built for courts and affiliated users, including justice partners, organizations, attorneys, and self-represented litigants, eFile-it streamlines court filing processes, reduces costs, and enhances access to justice.

efile-it-graphic

Why Choose eFile-it?

eFile-it has been purpose-built with specialized capabilities tailored for court needs, offering unique features like electronic signatures, automatic fee assessments and routing, integration with court systems, a separate system for reviewing and accepting/rejecting filings, and built-in case initiation forms. Explore the convenience of multiple filing options through our Electronic Filing Service Provider (EFSP) whitelisting program and count on stringent security features protecting the integrity and confidentiality of your filings.

Enhanced Security
eFile-it incorporates robust security features to ensure the integrity and confidentiality of the filed documents. Our cloud-based eFile-it solution is hosted through Amazon Web Services , a fully FedRAMP compliant cloud service provider, ensuring data is always secure, available, backed-up, and can be audited as required by federal guidelines.
Flexibility & Scalability
Tailor eFile-it to meet your specific needs and workflows, allowing for easy adaptation and growth with your agency.
Jurisdictional Compliance
Meet jurisdictional requirements, including the OASIS Electronic Court Filing (ECF) specifications, ensuring seamless filing processes.
Tailored for Court Needs
Our solution includes specialized capabilities customized to meet court requirements, such as electronic signatures, court-specific document formatting, and integration with the court’s CMS system. This ensures a smooth and seamless transition to electronic filing.
Configuration Capabilities
Automate processes, customize workflows, and address unique use cases using velocity scripts, business rules, and workflow engines.
Auto Fee Assessment & Work Queue Routing
eFile-it automates fee assessment and work queue routing, saving time for court staff and ensuring accurate and efficient processing of filings.
Built-in Case Initiation Forms
Our solution includes built-in case initiation forms that quickly calculate fees, simplifying the filing process and reducing errors.

At a Glance

Benefits to Courts

  • Cuts labor costs used to process filings
  • Offers paperless solution
  • Reduces the amount of foot traffic entering court facilities
  • Eliminates or lessens delays in processing filings, updating files and scanning
  • Filers charged after filing is accepted, reducing insufficient funds issues

Benefits to Users

  • Simple web interface across devices (desktop, laptop, phone, tablet)
  • No waiting in line
  • 24/7 access
  • Conformed documents and billing info provided electronically
  • Filing costs are automatically estimated
  • Support for fee waivers, government filers and other fee exemptions
  • No need for stamps, envelopes or mailing addresses
  • Approved filers can use ACH (electronic funds transfer) for frequent filing

Experience the future of court filings with eFile-it.

Access to justice is a fundamental right and an essential component of the rule of law. It ensures fairness in the legal processes and promotes equality. But, traditional court filing methods, with their reliance on physical presence, paperwork, and limited working hours, can often present barriers. These can disproportionately affect individuals with limited resources, time constraints, mobility issues, or those living in remote areas. Electronic filing solutions like eFile-it are playing a pivotal role in enhancing access to justice. eFile-it was designed, particularly, with access to justice in mind: With features like multilingual help text, video links, step-by-step filing instructions, and an intuitive data entry wizard, we’ve made the process easier, especially for self-represented litigants. Further eFile-it inclusivity measures include support for fee waivers, government filers, and other fee exemptions. At JTI, we are dedicated to modernizing court systems, enhancing access to justice, and delivering improved outcomes for all parties involved. Join us in embracing the future of court filings with eFile-it.